How can we help you?

Coupon Campaigns - What You Need To Know

Campaigns are an exciting way to reward loyal customers, promote your store and boost your sales. To create a new campaign, head to your Selling Dashboard, click on the “Coupon Campaigns” button and select “Create Coupon Campaign”.

5ubudc6nwvuja8b5.png?auto_optimize=medium
qhtadvzlpsfcpgob.png?auto_optimize=medium

Fill in all the details of your campaign, as shown below.

  1. Name of the campaign

  2. Campaign Code

  3. Campaign Discount (Percentage or Dollars)

  4. Redemptions (Unlimited or Limited)

  5. Item Types (Buy It Now, Make An Offer, Auction or All). We strongly recommend that you use coupon campaigns for Buy It Now items only.

  6. Campaign Starting Date

  7. Campaign Ending Date

  8. If you intend to create a Public Campaign, select autofill so that the Campaign Code is automatically applied on the purchase. If you are creating a Private Campaign, do not select the autofill option. Customers will have to manually enter the Campaign Code at time of purchase to get the discount you are offering.

  9. Save Campaign

mjay84lfoyf8lfjs.png?auto_optimize=medium

Campaign Types

  1. Private - private campaigns are not shown anywhere on the website and are meant for specific customers only or promotions that you want to run on social media, etc. For example, if you want to reward your 10 best customers, create a Private Campaign. After creating your campaign, send a message to your chosen customers with the Campaign Code. Once your selected customers head to checkout, they will have to manually enter the Campaign Code to get the discount you are offering.

  2. Public - when you create a Public Campaign, customers can see your Campaign Code on category pages and on the item page. Once a customer heads to checkout, the discount is automatically applied to the purchase. Customers do not have to manually enter the Campaign Code to get the discount you are offering.

Example of how a public campaign looks like below:

oxddmpe0fs5yqz9a.png?auto_optimize=medium

Please note:

  • Public campaigns can only last for 30 days;

  • If you have several public campaigns to run, the dates cannot be overlapping;

  • You can have private campaigns running at the same time as a public campaign;

  • Only one campaign code can be redeemed at checkout.


You can also manage your campaigns in the “Coupon Campaign” section. View your active campaigns and edit your current campaigns as needed.

Was this article helpful?

Still have questions?