我們該怎樣幫助你?

Dɛn Nti na Mintumi Nkɔ Nkɔ Mu?

Sɛ wopɛ sɛ wobɔ ka anaa wotɔn a, ɛho behia sɛ wode wo Username ne Password kɔ mu. Sɛ wopɛ sɛ wokɔ mu a, klik Login to my Account wɔ navigational bar a ɛwɔ krataafa biara atifi no so - afei wɔbɛbisa wo sɛ kyerɛw wo username ne password. Sɛ woanhu login button no a, na woakɔ mu dedaw!

Sɛ wo werɛ afi wo password a wobɛtumi de wo password no akɔhome denam button a ɛwɔ aseɛ ha no a wobɛkyere so.

RESET AKWANKYERƐ AKWANKYERƐ

Wɔbɛka akyerɛ wo sɛ kyerɛw e-mail address a wokyerɛw wo din wɔ yɛn nkyɛn no. Yɛde link a ahobammɔ wom bɛmena wo email a ɛbɛma woatumi asan asiesie wo account password. Wo nsa bɛka email no wɔ bere tiaa bi mu, sɛ wo nsa nkaa wo password foforo a yɛsrɛ wo hwɛ junk folder a ɛwɔ wo email no mu.

NHYƐ NO NSO: Passwords ne usernames yɛ case sensitive - hwɛ sɛ wo caps lock button no nnyɛ adwuma. Sɛ worepaw password foforo a hwɛ hu sɛ wobɛpaw biribi a wobɛkae nanso ɛyɛ den ma obi foforo sɛ obesusuw ho. Yɛhyɛ nyansa sɛ fa nkyerɛwde akɛse ne nketewa ne nɔma ahorow a wɔaka abom di dwuma.

Mfa wo din a wode di dwuma ne wo password ho nsɛm nkyerɛ obiara. Wo nkutoo na wohwɛ dwumadi biara a ɛwɔ wo akontaabu so no so.

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